The world of sales is always changing. The needs of customers change. Their spending habits change. Priorities change. Even the way we buy continues to change. Whether you like it or not, change is real, constant, and often happens with little time for you to prepare. So how are you when it comes to adapting to change?
In this episode of INSIDE Inside Sales, Darryl is joined by international award winner and world-class sales leader, Rob Jeppsen. Darryl and Rob discuss how adaptability is the number one indication of the success of a salesperson, and offer valuable tips on how you can strengthen your own level of adaptability. They share advice on how to spot the key indicators of change, as well as ways to use tools like A/B Testing. Darryl and Rob also go over why you should not be too product-centric and offer ways to engineer customer experiences to your benefit. Learn how to adapt and stand out from the crowd on this episode of INSIDE Inside Sales!
About Darryl's Guest:
Robert B. Jeppsen is currently the Founder and CEO of XVoyant, a Sales Coaching Technology organization committed to helping organizations develop world-class sales coaches. XVoyant’s platform is the first technology to transform historical data from Salesforce into predictive coaching plans for sales leaders and salespeople. Prior to forming XVoyant, Rob worked with HireVue as Sr. Vice President and General Manager of HireVue Coach. Prior to joining HireVue, Rob was Senior Vice President of Sales for Zions Bank for 10 years. In this capacity, he led 700 salespeople across 7 lines of business and was responsible for sales targets exceeding $3B annually.
Rob has been recognized by the American Business Awards with 15 Gold and Silver Stevie® Awards, in categories including Sales Leader of the Year, Sales Process of the Year, Sales Team, Sales Curriculum of the Year, and Sales Coaching Program of the Year. Rob has trained over 900 organizations and speaks at leading events across the country. With 21 years of direct sales and sales leadership experience, Rob has successful experience in every part of the sales process.